BUY BACK POLICY
BUY BACK POLICY
House of Tanwar Buy-Back Policy
At House of Tanwar, we offer an exclusive buy-back program designed to provide value and flexibility for our clients’ precious metal jewelry investments. Please read the details carefully to understand what qualifies for buy-back and the applicable terms.
Eligibility and Scope
- Buy-back applies only to jewelry made of gold and platinum originally purchased from House of Tanwar.
- There is no buy-back on diamonds or silver jewelry.
- Items must be presented with proof of original purchase and certificate of authenticity.
- Jewelry must be in original, unaltered condition without damage, resizing, or modifications.
Buy-Back Value
- Gold Jewelry: We buy back at 100% of the current market value of pure gold content based on metal purity stated in the certificate. This means you receive the full prevailing price for the pure gold weight in your piece.
- Platinum Jewelry: Buy-back is offered at 80% of the current market value of pure platinum content after purity assessment.
- Silver Jewelry: No buy-back is offered on silver jewelry.
- Diamonds and other gemstones: Not eligible for buy-back.
Buy-Back Process
- Contact House of Tanwar Customer Care to notify your intent to sell back the eligible jewelry.
- Submit the item in person or ship securely for professional assessment of condition and purity.
- Receive a buy-back offer based on current precious metal market rates and the evaluation.
- Upon acceptance, payment will be processed via bank transfer or cheque to the original purchaser.
Terms and Conditions
- Buy-back prices are subject to metal market fluctuations at the time of evaluation.
- House of Tanwar reserves the right to amend or suspend the buy-back policy without prior notice.
- Acceptance of buy-back offers is at the sole discretion of House of Tanwar, and decision on valuations is final.
- For inquiries or to begin the buy-back process, contact:
- House of Tanwar Customer Care
- Email: houseoftanwar@gmail.com